Your FAQ's Answered

‹  All Posts

Your questions, answered! Do you have extra questions about your Grow experience? Want to know more about all of the great things Grow has to offer? We've got you covered!

natural air freshener candles nontoxic

Fragrance Returns and Exchanges (Easy & Free!)

Are you having a hard time choosing which scent to buy or don't love the one you choose? Remember that you can purchase or exchange fragrances worry-free! 

We are happy to offer a return or exchange on any product — love it or send it back! Contact us at support@growfragrance.com and we'll be happy to help!

How does the persistence compare to a traditional air freshener?

Our air + fabric fresheners linger for approximately 1-3 hours in the air with slight variations per fragrance. The amount used and size of the room also determines how long a scent will last after sprayed (we recommend 2-3 sprays for a bathroom and 5-6 sprays for larger rooms).

We do not add any synthetic chemicals to make a scent persist unlike traditional air fresheners due to health concerns surrounding some of those chemicals. Spraying fabrics is a great way to help a scent linger longer!

Also See: 20+ Ways To Use Grow Sprays in Your Home

What does 100% plant-based mean?

We use a test developed by the U.S Department of Agriculture to verify all our ingredients are plant-based, and not petroleum-based like those used in traditional air fresheners.

Aside from being more ecological, we think plant materials smell better! Not surprisingly, there is a depth and sophistication to plant-based materials that is missing in synthetic petrochemical fragrances.

You don’t want to eat artificial flavors; why breathe artificial fragrance?

Is it safe for pets?

We’ve had a veterinarian review our ingredient lists and our products are safe to use in the same household as healthy cats and dogs. We do not recommend spraying directly onto any animals. Smaller pets such as birds and reptiles always require extra caution and we recommend discussing with your vet first for these pets.

Since each animal is unique and precious, we recommend following up with your vet if you have questions about your specific pet. We share our full ingredient list for each fragrance on our website.

Do you have a referral program? Give $5, Get $5

Yes! We know when you're excited about a product you love you want to share about it. Share your referral link with friends, family or co-workers and they’ll get $5 off their first purchase!

You’ll also receive an email with a $5 coupon to use on your next purchase.

Head here to get your own referral link

Our tip: Share the link on your social media or send a text message to get even more successful referrals!

How do I get your seasonal products all year long?

You can get our seasonal fragrances like Sea Salt Neroli, Pine Forest, Agave Mint and more with a membership to Grow Insiders! As an Insider, you’ll get exclusive perks like:

  • Access to every fragrance all year long, even out-of-season sprays and candles
  • Be the first to know about seasonal products and order new fragrances before they’re available to everyone else
  • Free shipping on every order
  • The chance to co-develop new scents with us, get a peek behind the scenes and more!

For more info and to join, head to our Insiders page. Memberships are $29/year and can be canceled at anytime.

More questions?

Visit our FAQ page here


As featured on

Featured in Allure Magazine, People Magazine, and Forbes Featured in Allure Magazine, FabFitFun, ABC Good Morning America, Forbes, and People Magazine

Refer a Friend

You’ll each receive $5 off your next purchase

get link

© 2022, Grow Fragrance Inc. All Rights Reserved, Terms of Service, Privacy Policy

This site is best experienced in a modern web browser.