Diffuser: Getting Started + FAQs

Let's get started

No learning curve

1

Charge it fully first

Plug in the included USB-C cable. A full charge takes 3–5 hours. The green light glows steady when it's ready.

2

Attach your oil

Press the button on the bottom of the unit to release the nozzle.

Remove the cap from your Grow Oil Refill, thread it onto the nozzle (snug, not forced), align the ▲ symbols, and push until it clicks.

3

Power on & choose your settings

Press and hold the side button to turn on. Use the right button to set your mist level, and the left button to set your timer.

Press and hold to turn off.

See how it works

Get started using your Grow waterless diffuser by attaching an oil and selecting your strength and timing modes.

Find your setting

Home 1 — subtle, small spaces
Home 2 — our recommended default
Home 3 — fills a larger room
Car — shorter burst for enclosed spaces

Common Questions

How long does one oil last?

An 8ml Grow oil scents your space for 30 to 120 hours, depending on your intensity setting.

On Home 1, you'll get closer to 120 hours of scent. On Home 3, closer to 30 hours.

Is it safe around kids and pets?

Our oils are made without phthalates, petroleum, or the harsh chemicals used in most home fragrance products.

That said: essential oil compounds, even plant-based ones, can be strong for small children and pets in confined spaces. We recommend running the diffuser in a well-ventilated room and keeping it out of reach of babies, toddlers, and curious pets.

If you have a cat, a bird, or a small dog, check with your vet before introducing any new fragrance to the home, some animals are more sensitive than others.

What if I don't love the scent?

If it isn't for you, send it back for a full refund with 60 days. No questions, no restocking fees.

How do I clean my diffuser?

Quick clean: Fill empty oil bottle halfway with ethyl alcohol (plain vodka 80-proof or higher is a perfect household substitute). Run until empty, then wipe nozzle with a soft dry cloth

Deep clean: Fill empty oil bottle with ethyl alcohol, let it sit for a few hours, then run until empty.

How do I know when to charge it?

The indicator light flashes when battery is low. Plug into any 5V USB source. A full charge takes 3–5 hours. The indicator stays steady green when it's complete.

The scent seems weak. What's happening?

A few things to check:

The oil level
Your strength setting (try increasing strength)
The room size
If output has decreased over time, it's probably time to clean the nozzle.

What's the warranty?

Your diffuser is covered for 12 months from purchase against manufacturing defects. Does not cover accidental damage or use of non-Grow oils. If something's not right, write to us and we'll take care of it!

Quick fixes

It's not misting.

Check three things, in order: battery charged, oil seated firmly, mode turned on.

The scent seems faint.

Check the oil level first, then try bumping up to Home 2 or Home 3. If output has gradually decreased over time, the nozzle likely needs a clean. See the cleaning steps in the FAQ above.